#1292ef

Talkdesk

#f9f9f9

Shep Maher

Tiago Paiva

Folia Grace

Chris Sargent

Shauna Geraghty

Jack Chawla

Gadi Shamia

Aaron Schilke

Courtney Ogawa

Michael Reed

Pedro Torres

Raoul Felix

Joao Fernandes

Jorge Martins

Rui Gramacho

Daniel Silva

Amit Kumar

Kent Venook

Mike Leeds

Brian Adam

Amber Devenney

Katie O'brien

Kyle Swensen

Doug Leavitt

Tom Milligan

Jon Heaps

Lisa K.

Kapil Gupta

Cathy Tomczak

Jason Fama

Ralph Manno

Doug Baudler

Mike Strahan

Tyler Smith

Terry Mcdonald

Alana Newton

Matt Myers

Mark Hertel

Chris Palmer

Diane Sparks

Troy Buck

Ben Montclair

Arvind Nithrakashyap

Richard Lawrence

Kathy Krucek

Charanya Kannan

Haley Humphreys

Kailei Poss

Al Heath

Marta Frazao

Rachel Wolan

Francisca Matos

Bret Pughe

Hillary Clowdsley

Anthony Delaurenti

Kathie Johnson

Summer Ramsey

Jennifer Savage

Chad Gaydos

Marco Costa

Kyle Woodruff

Mervyn Alamgir

Charles Krogman

Wendy Close

Mike Chevraux

Joy Guharoy

Brittany Merolla

Heather Riley

Christina Gates

Jacob Anderson

Milena Talavera

Talkdesk Reviews
Highest-Rated Cloud Contact Center in the Industry
Get Demo
Talkdesk is Ranked #1 in Customer Experience
4.6 out of 5
560 reviews
4.7 out of 5
660 reviews
4.6 out of 5
350 reviews
4.4 out of 5
1040 reviews
4.6 out of 5
560 reviews
4.7 out of 5
690 reviews
4.6 out of 5
560 reviews
Hear Why Our Customers Love Talkdesk
Rated 4.5 out of 5 based on 784 reviews on
5 days ago
Works well new mobile app is exciting…
Works well new mobile app is exciting for remote employees for easy phone call transfer. Great app
Danny Velasquez
16 days ago
Talk desk is a great tool for our…
Talk desk is a great tool for our company. Customer service is always available and ready to help. We are able to manage the calls easily with the friendly and adjustable dashboard. Reporting is good but confusing at times since many of the different filters can mean different things.
Diana
8 days ago
Talkdesk has made our jobs easier!
Talkdesk has made our jobs much easier. I recently took the talkdesk academy and was able to learn more about reporting and navigating TD. The videos were clear and very helpful!
Kerri K
22 days ago
Very good
The connection is very good, the application is user friendly and a great tool for all everyday communications.
Nina Vaseva
4 days ago
The connection is very good and I do…
The connection is very good and I do NOT face any issues such as losing a call.
Nikoleta
9 days ago
Very easy to use
Very easy to use! Nice customer service
Jimmy Dlmtte
11 days ago
Talkdesk Efficiency
Talkdesk has made taking phone calls a lot easier. There are many different options that make talk desk more efficient to use.
Mark
12 days ago
Great tool!
We've been with Talkdesk now for about 9 months without issues. Tools are easy to use, as is the interface. Great reporting customization and dashboard creation options. No complaints and would recommend to others!
Lisa D
13 days ago
10 out of 10!
Talkdesk is an awesome all in one online phone system.
CS
13 days ago
I think that Talkdesk is brilliant!
I think that Talkdesk is brilliant for a lot of reasons. I love how easy it is to access information and listen to phone calls as that helps with our Quality Assurance. I have found, however, that the sound quality can be a bit sketchy but if I turn my phone to airplane mode it can really help!
Danielle Koval
14 days ago
Talkdesk is perfect for your customer…
Talkdesk is perfect for your customer services team. Great management tools and functionality does ensure workflow is evenly distributed across your team. The dashboard shows great performance metrics great for analysis and performance management. Very easy to use. Highly recommend
Customer
15 days ago
Good experience
Easy to use and implement. Overall we are satisfied with the service
Ozge U
15 days ago
We love the Salesforce Integration
We love the Salesforce Integration; allows us to quickly identify who is calling and allow our teams to bring context to that conversation immediately
Dan G
15 days ago
Great product and easy to use with a…
Great product and easy to use with a helpful tech team when any problems occur.
Rose B
15 days ago
Talk Desk review
Good product. Works well and it'is very intuitive. The layout it's nice and clean, easy to use. I have use it for more than a year and we have had just a few issues and the tech department help us with no other futher problems.
Beatriz Porta
16 days ago
Great product
Great product - have used for 4 years, switched once but went straight back.
Daniel P
17 days ago
Great tool
Great tool I'm available everywhere. My customers cannot identify if I'm working from the office or from home
Silvia D
17 days ago
very good product
Interesting, since it has can have 24/7 service, quick configurations, detailed analysis of each call, can have global solutions, wide configurations fast and simple. You can record flames instantly.
Martin Lopez Bautista
17 days ago
Talkdesk has great features to manage…
Talkdesk has great features to manage agent profiles for different queues as well as comprehensive reporting features that provide any details needed that can be scheduled to be sent via email. - Timothy Reyna
Timothy
17 days ago
Review Talkdesk
It is a really good application because it is faster and easier than the old ones, I could recommend this service to everyone
Alejandro Ramirez
Call Center Software Comparison Reports
comparison report
Talkdesk vs. 8x8
compare
comparison report
Talkdesk vs. Aircall
compare
comparison report
Talkdesk vs. Amazon Connect
compare
comparison report
Talkdesk vs. Aspect
compare
comparison report
Talkdesk vs. Avaya Aura
compare
comparison report
Talkdesk vs. Cisco Unified Contact Center
compare
comparison report
Talkdesk vs. Five9
compare
comparison report
Talkdesk vs. Genesys (PureCloud)
compare
comparison report
Talkdesk vs. inContact
compare
comparison report
Talkdesk vs. RingCentral
compare
comparison report
Talkdesk vs. Twilio Flex
compare
comparison report
Talkdesk vs. Zendesk Talk
compare
Make Customer Experience Your Competitive Advantage
Request a free demo of Talkdesk Enterprise Cloud Contact Center to learn how the world's leading organizations are transforming their customer experience

Register and watch the Adapting Your Company to the Modern Workforce Webinar.